Inquiries & Payment conditions

  • You´re welcome to send your rental inquiry by email to office (at) or simply call us: 0043 1 402 57 01 
  • Payment conditions: rental payments can be settled either cash or by wire transfer. The first rent has to be paid either cash when receiving the keys or at least 1 week prior to the beginning of the rental period by wire transfer. Following rental payments are due within 14 days upon receipt of the invoice.
    • Cancelation: free of charge when the booking is canceled latest until 1 month prior to the arrival date. For a later cancelation 30% of the rent will be charged.In case a prepayment has been stipulated, the money will not be refunded.

Hand over of keys, return of the apartment, Deposit

  • Keys are handed over at the apartment location on appointment.
    Appointments later than 8.00 p.m. are only accepted on previous agreement.
    Additionally we can offer to arrange a taxi transfer to the apartment.
  • At the end of the rental period the apartment must be returned latest until 11:00 a.m.
  • Deposit for possible damages: the amount depends on the apartment and the rental period, additionally we accept a declaration of liability signed by a Austrian company.
I booked a furnished apartment with garage in Vienna at Riess Apartments at short notice, self check-in and access to the garage space was very easy and uncomplicated thanks to clear and complete information. We always responded promptly and reliably to inquiries on my part during the stay and a shortening of the originally agreed rental period due to a short-term change was no problem at all and was handled quickly and professionally. Kudos for the service! Uwe W., Berlin
"I absolutely recommend your good accomodation. Your quality of service deserve it!" B.C., IAEA Vienna
I have felt very comfortable in the apartment and would like to thank at this point once again for the good service. The interior is comfortable, cozy and many little things refelct the 'female influence'.
If I have to go to Vienna in the future again, then I'll be happy to book again one of your apartments. 
Heike S., German Centre for Aerospace
"Our booking request was handled straightforwardly, I´ll definitely will book again" Dr. Mayr, Australien
Thanks for everything - the apartment has been a really good place to stay during the last months, I really felt well looked after.
All the best for your Team
D. Pink
I would ike to thank the Team once more for all their efforts. We really enjoyed our stay. Rene S.
Thank you all for your support! It was a pleasure to stay at your apartment Anitah S.